Software & IT Support

Without software, your computer would be a fairly useless box of electronics!
Software is the crucial link between what you want to do, and the computer fulfilling that request.
These include:

Operating system – The interface that allows you to open files & run programs (Usually MS Windows 11)
Office Software – Allow you to write letters, presentations, reports & create spreadsheets (Usually MS Office)
Third party Software – Created by independent developers (Not MS or OEM), to carry out various tasks
Drivers – Little programs that tell the operating system how to use specific bits of hardware in your PC

There's no escape from using software, it's a neccessity of computing.
When it works your computer will be a joy to use, when it goes wrong, it can be a disaster!

So what happens when you need software installing, drivers updating or struggle to use a feature in a program?

Help Is A Phone Call Away!

We can offer a range of services to support your IT needs in this respect:

Determine Computer Compatibility – We can advise if your PC is capable of running specific software packages
Install And Configure Software – If the software and your computer are a match, we can install it for you. Settings will be configured to make it as easy as possible to use.
Perform Necessary Software Updates – Developers regularly release updates for their software, we will download & install any updates.
Create Shortcuts – We create desktop, start menu, and quick launch shortcuts, making your new software easily accessible.
Fresh Install of Operating System – We can install the latest version of Windows 11 legitimately, and fully up to date with all required drivers.
Driver Updates – Using technician grade tools, we can scan for and update all drivers on your computer, including the computers BIOS
Adjust settings or features in OS or Software – Sometimes you need someone to configure it just the way you need it, that's what we do.
Remote Support – We can connect into your PC remotely to carry out many software repairs or configuration changes

On many standard applications and programs, we can provide ad-hoc training or structured training as required. Just ask!